Visitor
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3 Messages
I missed my 90-day peacock activation window since I was not aware of it. How do I still activate it?
I don't see any option to activate my peacock subscription in my xfinity account
Visitor
•
3 Messages
I don't see any option to activate my peacock subscription in my xfinity account
XfinityAlyssaA
Official Employee
•
2.8K Messages
3 hours ago
Good evening, and thank you for reaching out on our Community Forums regarding your Peacock activation concerns @user_3b9wio, we appreciate it.
I see that you mentioned you’re not receiving the option to activate your Peacock subscription and believe you may have missed the 90-day activation window. Is that correct?
To help us better understand the situation, can you please confirm whether your Peacock subscription is included with a Gig Internet plan or higher? If so, approximately when did you sign up for that plan?
Once we have that information, we’ll be happy to determine the best next steps and see how we can assist further.
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