mta21's profile

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2 Messages

10/17/2026 9:02 AM

I missed my 90 day window for free peacock premium, how do I get it? Can I?

Please help. I signed in on my tv and it says i have to upgrade to watch certain things.

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Official Employee

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2.5K Messages

3 hours ago

mta21 thank you for using the Xfinity Community Forums page to reach out. I am happy to review what options we have available for you after you missed the original 90-day window to accept the promotional offer. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.
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