eva_bee's profile

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8 Messages

Saturday, April 25th, 2026 3:54 PM

I Keep Getting Texts Asking Me To Return Equipment - I Used My Own Equipment, There's Nothng To Return

Hello. I’ve been receiving texts about returning my xfinity equipment after I canceled my service last month. I used my own modem, router and Tivo box! When I click on the link in the text, nothing is listed to return, which supports the fact that I have no equipment to return. I just want to make sure that I won’t be fined.  Please help, thanks!

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2.2K Messages

2 hours ago

 

eva_bee  Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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