Visitor
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1 Message
I have tried everything and I cannot activate my Peacock subscription
I recently upgraded to 1GBPS internet. This comes with a 2 year premium peacock subscription. I was sent a link to activate my subscription. The link does not work, it endlessly takes me to a page that says I don't have any active subscriptions. If I go to the subscription store, it says that I have Peacock, but there's no "Activate" button. I have tried following every version of that link in different browsers, with incognito, and nothing works.
EG
Expert
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114.1K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityVictor
Official Employee
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1.8K Messages
3 hours ago
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there or create your public post. If needed, we may invite you to send us a Direct Message. We will reach out to you via DM shortly.
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