Visitor
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1 Message
I have some questions about potentially downgrading from 1 gigabyte internet to 600 megabyte internet.
Basically, I moved into an apartment at college recently and signed up with Xfinity to get internet at my apartment. I got a bunch of rewards and discounts with it(I don't need some of them though, mainly the cell phone line because I use my parents' line). I'm thinking about downgrading in order to pay less, as I live alone and don't need a gigabyte of internet.
If I were to downgrade right now, would I lose the $60 promotional discount I received, the $200 giftcard to ubereats or amazon, or the peacock premium? I want to make sure I'm getting the most out of this, since I don't have a job yet and don't want to bleed money with all of the textbooks I need to buy.
BruceW
Gold Problem Solver
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26.7K Messages
7 days ago
When I pull up the "Pricing & other info" link on https://www.xfinity.com/student it says:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAngie
Official Employee
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2K Messages
7 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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