Visitor
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1 Message
I have reported my neighbor tapping into my line
I have reported my neighbor had tapped into my line approximately a month ago March 26. In August of 2025 lighting struck my residence and router blew up. Xfinity came out and ran a new line to my house. Young man stated then he removed all Xtra wiring in box and that are house was only one on xfinity. Since then there is a red line coming into box and alot of orange cabel connected going to my neighbors house.


EG
Expert
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117.4K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasA
Official Employee
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3.4K Messages
1 hour ago
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