Visitor
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3 Messages
I have not received my $100 gift card
I guess they don’t want to send it because I fulfilled the requirements and it still say pending and when you text through chat they give you a number that no one picks up
Visitor
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3 Messages
I guess they don’t want to send it because I fulfilled the requirements and it still say pending and when you text through chat they give you a number that no one picks up
CCBrian1
Contributor
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367 Messages
2 years ago
Hello @Ashzerrr , thank you for reaching out to us via our Xfinity Community Forums. I would be reaching out as well wondering about my gift card. Can you tell me was this offer for Gift Card associated with a mobile phone order or residential service?
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Ashzerrr
Visitor
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3 Messages
2 years ago
A mobile phone, when I switched to xfinity
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Again
Expert
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31.5K Messages
2 years ago
@Ashzerrr
You don't say how long ago you started mobile service, but you don't get those cards right away; you must be a customer in good standing [no late pays on any account] for 90 days before you qualify for the card. So, if it's not been 90 days yet you might still receive that card.
*The Visa Gift Card has an expiration date, so make a note of it.
(edited)
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