Visitor

 • 

1 Message

Sunday, October 19th, 2025

I have internet essentials plan

I have internet essentials plan Where I pay 15 dollars a month how can I keep that service even if a complex I may move to has a bulk internet agreement? 

Oldest First
Selected Oldest First

Official Employee

 • 

2.4K Messages

4 hours ago

 

user_348lt9 Welcome to our Xfinity forum! Thank you for reaching out so we can find more information about transferring your Internet Essentials service to a location that provides internet service to the community. 
Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution. 

 

Expert

 • 

114K Messages

4 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

forum icon

New to the Community?

Start Here