I HAVE BEEN TRYING TO SPEAK TO A LIVE PERSON FOR 4 HOURS

My account was "fixed" yesterday but again it's off today. I work from home so this has now caused me to have to take two days off work. I need someone to contact me immediately please.

Responses

P

PrissyPaw

Visitor

•

2 Messages

1 day ago

Please let me know where I can post my phone number/email so someone can contact me. Thank you.

1

Hello @PrissyPaw, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

1 day ago

0

Customer Service

PrissyPaw

I HAVE BEEN TRYING TO SPEAK TO A LIVE PERSON FOR 4 HOURS

PrissyPaw

XfinityChelseaB

New to the Community?