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user_eia9ni
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Visitor

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1 Message

10/16/2026 1:53 PM

I have an unburied line and need help tracking down my Drop-Bury work order status

My line has gone unburied for over months.  Please inform the status of my Drop-Bury work order.

Question

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Updated 

47 minutes ago

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EG

Expert

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122.2K Messages

8 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityVictor

Official Employee

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2.6K Messages

47 minutes ago

 

user_eia9ni Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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