robbiecaesar's profile

Regular Visitor


4 Messages

Tue, Oct 27, 2020 7:00 AM

I have an orange cable in my yard

This is now my 3rd request to have the orange cable in my yard buried. Can you please see to it that this request is processed?



Official Employee


6.1K Messages

8 m ago

Hi @robbiecaesar

Thank you for using the Xfinity Forums to get help with having the temporary drop in your yard buried. I'm sorry that we missed your previous requests but would be more than happy to help now by creating a request to have this taken care of. Please send me a private message with your full name and service address as it appears on your billing statement. 

To send a message, click on my name "ComcastChe," then click "send a message." 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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