I have an open case [Edited: "Personal Information"] for repeated internet outages and need to escalate. Requesting contact from the Digital Care Team.

hborchew, Hi there! Thanks for taking the time to reach out. I can definitely understand the inconvenience caused by repeated interruptions myself. That’s definitely not the experience we want for you. You've reached the right place. Over social media, we are a team of experts who specialize in resolving service concerns such as this. We can help. To get started, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.