U

Thursday, March 28th, 2024 8:07 PM

Closed

I have A.Comebox box adapter.I would like to know whose name it is in my house

I have a comscope calm scoop adapter in my house.I would like to know whose name it is because I don't know the password.I do have squatters living in my house.And I would like to know whose name it is in please

Expert

 • 

110.2K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.1K Messages

1 year ago

 

user_3g0mp9 Thanks for reaching out to us over our Community Forums. We would be more than happy to see if there is active service at your location, however we may not be able to share the name of the account holder with you, unless you are an authorized user on the account. Please send us a direct message for assistance. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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