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1 Message
Monday, July 27th, 2026 5:50 PM
I have 2 cable green boxes in my back yard
That are damaged
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Expert
119.6K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
2.4K Messages
59 minutes ago
Hello @user_y4sxaw we'll need to create the correct work order to address the outside equipment. Do you have Xfinity service? If yes, how is service currently working? Knowing this will determine how we resolve the issue.
EG
Expert
•
119.6K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
•
2.4K Messages
59 minutes ago
Hello @user_y4sxaw we'll need to create the correct work order to address the outside equipment. Do you have Xfinity service? If yes, how is service currently working? Knowing this will determine how we resolve the issue.
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0