I have a cable box in my back yard it needs to be removed or replaced

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hello @user_y4sxaw we'll need to create the correct work order to address the outside equipment. Do you have Xfinity service? If yes, how is service currently working? Knowing this will determine how we resolve the issue.