user_on0ce1, Hi there! I totally understand wanting to get rid of a service you’re not using. You've come to the right team of experts over social media. We can help with that, no problem. To get started, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, click the "Start new conversation" (pencil and paper) icon. In the 'To:" line, input our shared handle "Xfinity Support" to send us a direct message.
EG
Expert
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118.4K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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3.3K Messages
2 hours ago
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