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Visitor
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1 Message
Saturday, July 4th, 2026 5:31 PM
I need my internet service,soon as possible
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Expert
118.9K Messages
3 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
2.8K Messages
@user_6ll326 Thank you for making us aware that you're having internet issues via Forums. Have you by any chance checked the Xfinity app to see if there's a service interruption reported in the area? Are the lights on your modem turned On?
EG
Expert
•
118.9K Messages
3 hours ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityRaul
Official Employee
•
2.8K Messages
3 hours ago
@user_6ll326 Thank you for making us aware that you're having internet issues via Forums. Have you by any chance checked the Xfinity app to see if there's a service interruption reported in the area? Are the lights on your modem turned On?
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