Visitor
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7 Messages
I Don't Have a Mobile Number
I am trying to schedule an appointment for a technician to visit my home and fix my TV. The Xfinity Assistant wants a mobile number. I don't have one. I gave it my landline number, and it rejected it. It will only accept a mobile number. How do I make an appointment without a mobile number? Thank you.
Accepted Solution
EG
Expert
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114.3K Messages
11 days ago
The concern is not "Channels And Programming" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Accepted Solution
XfinityMatthew
Official Employee
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1K Messages
11 days ago
We can certainly help you get a tech visit scheduled to fix the issue. What specifically is going on with the TV service that you need help with?
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