Visitor
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1 Message
I didn't get notification when our outage was resolved
I didn't get a notification when my outage was resolved even though I left my phone number. I tried to ask on a chat but got disconnected
Visitor
•
1 Message
I didn't get a notification when my outage was resolved even though I left my phone number. I tried to ask on a chat but got disconnected
XfinitySeth
Official Employee
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916 Messages
9 hours ago
Hey there user_wwbhu2 👋 Sorry to hear about that interruption that impacted your area, but glad to hear everything is back online! We always want you to be alerted up-to-the-minute on the status of your services, so don't forget you can always get the latest updates directly at xfinity.com/support/statusmap if you want to stay in the loop.
To ensure you're receiving text alerts in the future, please try sending START to 266278. This will ensure your number is enabled for all account status updates 👍
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