U

Visitor

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1 Message

Wednesday, May 4th, 2022 10:07 AM

Closed

I deployed and need to cancel!

Please help I need to cancel my plan, I deployed in January have been asking for help. Have been calling but I keep on getting the runaround like if I don't excite or I am lieing? Please help me. 

Phone number <Personal Information>.

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Problem Solver

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493 Messages

3 years ago

Hi, @user_af1b0b. First and foremost, thank you for your services. We truly appreciate you for taking the time to bring your experience to our attention. It would be my pleasure to see what we can do in order to get your services disconnected as soon as possible. Could you please send our team a direct message with your full name and full address so that we can assist you further?

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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