Visitor
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2 Messages
I changed to bank account auto payment but did not get $10 per month discount.
Hello, I got the following email from Xfinity, clicked the included link and updated my payment method as described, however the discount was not applied. How do I get this corrected? Thanks!
"Update your payment method and save $10 per month
As a valued Xfinity Internet customer, you’re eligible to save $10 per month by switching your automatic payment method to a stored bank account with paperless billing."
XfinityJosephA
Official Employee
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2.1K Messages
3 hours ago
Hello, @user_tf3p9z how are you? Thanks for the post about the $10 Auto Pay discount! It can take up to 45 days or two billing cycles to reflect on your account. It does not usually take that long, but that's the longest it can take. So, you will want to give it that amount of time to update. This article will confirm and give us more information.
https://www.xfinity.com/support/articles/automatic-payment-paperless-billing
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