Regular Visitor
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6 Messages
I can't view/manage my plan online
The pricing on my plan is getting ridiculous! I want to view my plan and see if i can manage it on my end, or cancel all together and go with something else
Regular Visitor
•
6 Messages
The pricing on my plan is getting ridiculous! I want to view my plan and see if i can manage it on my end, or cancel all together and go with something else
XfinityRaul
Official Employee
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2.6K Messages
7 days ago
@Lorinj Thank you for sending this public post regarding your billing concern. Let's continue our conversation via DM to see what promotions are available in your area.
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user_ofwnt6
Visitor
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1 Message
7 days ago
Having the same issue right now. Keep getting this message: "can't access property "slice", i is undefined".
There are already too many drop-down menus to navigate in order to simply view the details of your current statement. Very frustrating.
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EG
Expert
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116.4K Messages
7 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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116.4K Messages
7 days ago
@Lorinj @XfinityRaul
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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user_w81fd9
Visitor
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1 Message
5 days ago
Tried in three different browsers, no luck.
Is there any solution?
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user_0hs1gb
Visitor
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1 Message
6 hours ago
It seems that not only the web interface is getting the "slice" error, so is the Xfinity app. Cannot view bill on either.
Hate to say this, but the Xfinity website is utter garbage.
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