Regular Visitor
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5 Messages
I can't view/manage my plan online
The pricing on my plan is getting ridiculous! I want to view my plan and see if i can manage it on my end, or cancel all together and go with something else
Regular Visitor
•
5 Messages
The pricing on my plan is getting ridiculous! I want to view my plan and see if i can manage it on my end, or cancel all together and go with something else
XfinityRaul
Official Employee
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2.6K Messages
15 hours ago
@Lorinj Thank you for sending this public post regarding your billing concern. Let's continue our conversation via DM to see what promotions are available in your area.
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user_ofwnt6
Visitor
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1 Message
14 hours ago
Having the same issue right now. Keep getting this message: "can't access property "slice", i is undefined".
There are already too many drop-down menus to navigate in order to simply view the details of your current statement. Very frustrating.
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EG
Expert
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116.3K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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EG
Expert
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116.3K Messages
10 hours ago
@Lorinj @XfinityRaul
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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