user_AB23's profile

Regular Visitor

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5 Messages

09/07/2026 6:14 PM

I can't view Legal Document

I go to Account and identity> Legal Agreements and Contracts section> Legal Documents. All other documents open, I click on the two-year contract document to view the contract I get a message, something unexpected happened. Click on try again button does nothing via desktop computer or via cell phone logged into account.

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Official Employee

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457 Messages

1 hour ago

Hi there @user_AB23 Thank you for reaching out on our Xfinity Community Forum about accessing your contract.  I'll be happy to assist.  I

 

f all other documents open but one does not, it may be an issue with that specific document. Have you tried to refresh your page and retry?

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