grouma's profile

New Poster

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1 Message

Tue, Jan 5, 2021 10:00 PM

I can't sign up for unlimited data

When I go to https://www.xfinity.com/buy/plan/checkout/XFINUDAT I get an error code DFPLN4000. How do I fix this an add unlimited data to my account?

Responses

ComcastMichael

Official Employee

 • 

2.9K Messages

5 m ago

Greetings, @grouma! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issue you are running into when trying to add unlimited data to your account. We can certainly get this added for you! Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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