I can’t afford to pay my bills

@user_acn8d8

Thanks for reaching out to us,  as a single parent myself too I know how important it is to cut costs on my monthly bills.

I'll be happy to look at your account to see how we can better assist you.

 To get started please send me a direct message including your first and last name and complete service address

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message