HoaHuynh1's profile

New Poster

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1 Message

Thu, Dec 10, 2020 4:00 PM

I cannot add the unlimited wifi plan

I get an error message saying 

Temporarily unavailable

The product you’re interested in isn’t available for purchase at this time.

Get updates about Xfinity Home, Xfinity Cameras, and 24/7 Video Recording.


Can I please get help? (I seen other threads about this but I cannot find a way to pm)

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Again

Expert

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25.8K Messages

6 m ago

@HoaHuynh1 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Official Employee

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2.9K Messages

6 m ago

Greetings, @HoaHuynh1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are having with trying to add unlimited data to your account. I would like to make sure this is being added. Since you have already send a PM, I will continue to assist you through there!

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