I cannot add the unlimited wifi plan

I get an error message saying

Temporarily unavailable

The product you’re interested in isn’t available for purchase at this time.

Get updates about Xfinity Home, Xfinity Cameras, and 24/7 Video Recording.

Can I please get help? (I seen other threads about this but I cannot find a way to pm)

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Again

Expert

•

31.9K Messages

5 years ago

@HoaHuynh1

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

0

Greetings, @HoaHuynh1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are having with trying to add unlimited data to your account. I would like to make sure this is being added. Since you have already send a PM, I will continue to assist you through there!

0

Customer Service

HoaHuynh1

I cannot add the unlimited wifi plan

Again

XfinityMichaelC

New to the Community?