Visitor

 • 

3 Messages

Wednesday, July 30th, 2025

I can not login to https://www.xfinity.com/auth from abroad

I'm a new customer moving to the US next week.

I successfully created an xfinity account, and ordered internet install, but for some reason I can not login to xfinity.com.

Already try different browsers, incognito mode and VPN.

Nothing works.

Note I do have the right login/password. The problem is the site does not authenticate me.

Please advise

Tzach

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Expert

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112.9K Messages

1 month ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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