I am really disappointed in Xfinity.

Three months ago I moved due to an abusive and crazy ex. If I have to get more specific to let people and xfinity know the severity of this situation - this person SA'd me, rhymes with grape. I asked Colorado Springs Utilities and Xfinity to ensure that I was the ONLY person on the accounts and remove ANYONE ELSE. That I'd be moving away from this situation and I can't have him knowing where I lived. I even put a password on my medications at Walgreens to make sure he wasn't going to find me. I went to the millionth degree to ensure my safety and keep my address private. Then on Sep 24th, he received an email with my address on it and showed up at my door yesterday. Dropping off "trash" and stuff that he deemed was mine and a fun note. I caught him on my Blink camera. I was enraged to know that it was Xfinity that had revealed my location. I spoke to customer service representatives who had to figure out how that happened and it turns out that for whatever reason (still unsure why and how [Edited: "Language"] it happened) they just added his email and number as a secondary person despite me saying ONLY ME. I had asked to speak to a manager for more clarification as to why my privacy was invaded and they sent me to a security persons. Who was flustered and must have "double checked" my file eight million times because he didn't know how to answer me. I wanted to file a formal complaint and so I received a call back from a security "personnel level 2". I answered and they were the rudest person ever and I had lost patience with xfinity at this point. I received a call from an automated number, who then transferred me to this person despite me asking to speak to a higher up about the situation because now I don't trust Xfinity. It was just a random employee because I answered and I said "hi, i received a call from you guys" and he said "and?" and I said "uh, I received an automated call, and now I'm here with you?" and he said "so is there no point to this call or?" So yeah. Customer service is atrocious and privacy isn't a thing.