1 Message
I am moving
I am moving and want to bring my service with me. The place I am moving to already has xfinity but I want to have my own service as well, is this possible within 1 household?
1 Message
I am moving and want to bring my service with me. The place I am moving to already has xfinity but I want to have my own service as well, is this possible within 1 household?
EG
Expert
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110.8K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAmira
Official Employee
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4.2K Messages
1 year ago
Hello @user_8s09ak! Thanks for taking the time to reach out to our team on Forums. We're so happy to have you as a customer and truly appreciate you taking us with you to your new home. Congrats on your move by the way! Depending on what is offered through the existing services at your new place, you can upgrade and or add on additional services. To better assist in anyway we can, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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