Visitor

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1 Message

Friday, March 27th, 2026 2:45 PM

I am looking to downgrade my internet speed.

How do I go about having my internet speed downgraded from 500mbps to 200mbps?

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Expert

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116.9K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.3K Messages

2 hours ago

@user_hh44sb We do not currently have a 200 Mbps option but do have a 300 Mbps option. Using our plan builder is the best way to go about processing changes through our self-service option. Let us know if you bump into any issues while using that system!

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