Visitor

 • 

1 Message

Thursday, July 2nd, 2026 12:44 AM

I am looking for an XB7 modem/router made by Technicolor.

I am looking for an XB7 modem/router made by Technicolor (P/N CGM4331COM). The newer ones give me a migraine for some reason.  Is this model still available?

Oldest First
Selected Oldest First

Official Employee

 • 

2.2K Messages

5 hours ago

user_ktsjoq thank you for using the Xfinity Community Forums page to reach out today. We definitely have XB7 devices available in our warehouses, and can look into getting one sent over to you if compatible with your current package. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.
forum icon

New to the Community?

Start Here