I am looking for a technical visit to my home in order to add a hard cable to new room (additional modem will be supplied)

No I just need to add a new cable from splitter and use the same service

Ok @user_n8adjd sounds like we may need to take a closer look at the account.  Please follow the steps below to send a direct message.  

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

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• Type your message in the text area near the bottom of the window

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