Visitor

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1 Message

Friday, January 3rd, 2025 9:27 PM

I am interested in the new plans for 2025, currently have Super Triple Play and it is getting too expensive

Would like to learn more about the new plans for 2025.

Official Employee

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1.7K Messages

4 months ago

 

Sandman5 Hello there! Thank you for reaching out to our Community Forums Team for assistance with your plan. Having your services meet the needs of your household is very important when we rely on our services for so much these days. I'm happy to review over some options that may be a bit more budget friendly. To begin, can you please send a Direct Message with your name, and service address? 
 
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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