Visitor
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1 Message
I am calling to follow up on my service change issue from yesterday, NOT THE OUTAGE, please take my call!!
Yet because there is an outage the system won't even speak with me. If I can't even speak with a human for what I pay a month, I want to cancel my service, but it won't even let me do that. Absolutely absurd.
XfinityRaul
Official Employee
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2.5K Messages
2 hours ago
@user_nr6efh I would be more than happy to review your account to go over this service changes that happened yesterday. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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