Visitor

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3 Messages

Sunday, February 22nd, 2026 7:53 PM

I am an existing customer in Vancouver, WA (98661) currently on a discontinued "Connect More" plan paying $69/mo.

I am an existing customer in Vancouver, WA (98661) currently on a discontinued "Connect More" plan paying $69/mo.

I own my own Arris S33 (DOCSIS 3.1) and a 2.5 Gbps router, so I am fully hardware-compatible with the current Olympic promotion.

I would like to move to the 1.2 Gig / $50 / 5-Year Price Guarantee plan that includes Unlimited Data. Since today is the final day of this promotion, I am requesting assistance to apply this to my existing account to avoid exploring local fiber options.

Please advise on the Modmail/Direct Message process to finalize.

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Expert

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33.6K Messages

4 hours ago

Moved from Guidelines to Customer Service.

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