I added channels and another tv when should it start working

Thanks for reaching out on our Xfinity Forums, @user_5uvr4n. Did you get a new TV box and add the channels? If so, you may have to activate the new box for the order to complete. How did you make the change, over the phone, at store, online?

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.