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user_z79izl
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Sunday, June 14th, 2026 10:24 PM

Hulu/Disney +/HBO Max Activation Issues

Theres no link under Status to activate my Hulu, Disney+, and HBO Max accounts. I have no idea how to update or link my current accounts to bill through xfinity. I’ve called and spoke to customer service and they weren’t able to fix it. 

Question

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Updated 

8 hours ago

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XfinityAbby

Official Employee

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951 Messages

8 hours ago

Hello @user_z79izl, thank you for reaching out on our community forum. I would love to assist you further with this. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

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