Visitor
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4 Messages
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
user_zoutzf
Visitor
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3 Messages
17 hours ago
I am having a similar issue with my streaming subscriptions. I've tried calling and talking to support and they are unable to help me. I upgraded my internet to the 1 GB plan over the weekend and added some of the streaming services. When I go to the page to activate the services, I see the error message below "This information is not available at the moment". How can I get this fixed?
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user_h7wxrn
Visitor
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1 Message
41 minutes ago
Like many, I am having the same issue. I have received the email to activate disney+....click on the activate button and the disney+ site opens and asks for my disney login.....which I enter....then a page opens and tells me I need to manage my disney subscription to complete account setup. I don't currently have an active disney account. I have tried all the troubleshooting methods mentioned here and other places, private browser, different email, new email, etc., but always the same message. Somebody please tell me you have gotten your problem fixed and how it was done.
It's getting to the point where I am thinking about canceling xfinity service altogether and signing up for TMobile internet.
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