Hi user_u16eqp! Thanks for visiting our Xfinity Forum for assistance with cancelling your account. Although we hate to lose you, my team can help you with this. Please send us a Direct Message so that we can assist you with this. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
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XfinityEricB
Official Employee
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2.3K Messages
2 months ago
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user_u16eqp
Visitor
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1 Message
2 months ago
How to cancel service and account. No one calls me back
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