N

Visitor

 • 

6 Messages

Wednesday, June 19th, 2024 3:20 PM

Closed

How to upgrade current device to XB8

Hello,

I am currently using a XB7 device with the 1000 MBps package. How would I proceed to upgrade my device to the latest XB8 device?

Thanks

Official Employee

 • 

1.8K Messages

1 year ago

Hello, @nahiyanm thanks or the public post! You can always visit an Xfinity store to upgrade your modem, or we can ship one out. You can always make an appointment to save some time. Shipping one out tends to take about 3-5 business days. You can use the following link to find your nearest store and set up an appointment. 

 

https://www.xfinity.com/local/store-offers

 

Visitor

 • 

6 Messages

Thanks a lot, I will do that.

Expert

 • 

110.9K Messages

1 year ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.8K Messages

1 year ago

You're welcome @nahiyanm

forum icon

New to the Community?

Start Here