Visitor
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1 Message
How to unlink my peacock after cancelling my xfinity service
I am trying to remove my peacock account from xfinity but when I go to my manage my subscriptions it says I need to log out of my current account so it won’t actually let me unlink or even cancel my account through peacock as they say it needs to be done through xfinity. I am no longer an xfinity customer so I believe this is the issue I’m facing. Please help.
EG
Expert
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111.7K Messages
15 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenny
Official Employee
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909 Messages
15 days ago
@Jennya10 Thanks for adding a post to the community. Once you lose access to the subscription, it will unlink the service. How long has it been since you stopped your Xfinity service?
This is from the Peacock FAQ:
Disconnect all your Xfinity services:
You’ll eventually lose access to Peacock.
Once access to your Peacock subscription is over, you can sign back up for Peacock through other internet-connected devices..
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