Visitor
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1 Message
How to undo my Cancellation Request
I wanted to change from Xfinity to a new ISP, but I decided that I want to continue using Xfinity instead. How would I undo my cancellation request?
Visitor
•
1 Message
I wanted to change from Xfinity to a new ISP, but I decided that I want to continue using Xfinity instead. How would I undo my cancellation request?
CCDaniel
Problem Solver
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606 Messages
2 years ago
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct messaging" icon near the top right of the page
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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