Visitor
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2 Messages
How to transfer account ownership?
Hello! I recently moved out of an apartment with my roommate where I was the primary owner of the xfinity internet account. Since I am no longer living there, I have transferred primary rights to her already. It did mention when I transferred the rights over that I would still be partially responsible for the account. Is there any way to fully remove myself from the account? Thank you!
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.2K Messages
2 years ago
Hey there, @user_166888! That is a great question! You are not responsible as soon as the account transfer is complete. We do recommend if you have/had an Xfinity ID the new account holder go in a remove you from the account, and that will completely disassociate you from the account completely. Please let us know if you have any further questions/concerns!
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