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mistergsf
20th Anniversary celebration
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66 Messages

Sunday, January 8th, 2023 5:58 PM

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How to stop Comcast Xfinity Emails

How do I remove my email address from receiving any and all Comcast Xfinity emails when the account associated with my email address is no longer accessible to me?  Seems like an easy task but I can't find any help on how to unsubscribe.

Question

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Updated 

2 years ago

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CCBrandon1

Problem Solver

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770 Messages

2 years ago

Hello @mistergsf, you can unsubscribe by visiting our privacy center at https://comca.st/3AI7bnD if you scroll down you will see Communications from Xfinity. Just under that heading you will want to click on the (Set Email Marketing Preferences) link under Marketing and Special Offer Emails. 

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mistergsf

Contributor

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66 Messages

@XfinityBrandon​ Thanks.  I followed your instructions and unsubscribed the email address from all communications.  Let's see if it sticks.

2 years ago

0

CCKimberly1

Official Employee

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842 Messages

Please remember that our Digital Care Team is available at any time, day or night, to answer any questions or concerns regarding your account. I hope you have a wonderful day, and please stay safe and healthy!

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

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