U

Visitor

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1 Message

Wednesday, July 16th, 2025 8:44 PM

how to speak with actual person

I need to chat with an actual person. I have been getting the run around for over 30 minutes. I called and was on hold for 15 minutes. Can I please just chat with someone real? This shouldn't be this hard !!

Contributor

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32 Messages

15 hours ago

@user_2cgvpg  You can reach live chat agent Via the Xfinity app,or facebook or twitter/X https://www.xfinity.com/support/contact-us.

If you post what your concern is, a agent or the public may be able to assist and if further assitance is needed the Xfinity forums agent will invite you to send a direct message

Official Employee

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3K Messages

15 hours ago

Hi there, user_2cgvpg! Thank you for taking the time out of your day to reach out. Our team is here and happy to assist you. What account or service concern are you having? 

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