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Sunday, January 12th, 2025 2:22 AM

How to send feedback for agent?

I wanted to answer the questionnaire after a chat with an agent but the chat just ended.

Official Employee

 • 

1.6K Messages

24 days ago

hangquach Our team would love to help relay the feedback. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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