How to see which modems are registered under my account?

We can definitely take a look and help remove any as necessary, @cablepdx. Could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page.
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!

@cablepdx, We thank you for reaching out to our Xfinity Forums site for support with your concern. You reached out to us in reference to support with your cable modems. We identified and removed any unusable modems. We are glad we were able to resolve your issue! Never hesitate to create another public post for any of your future account and service needs!