Visitor
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1 Message
How to see availability of Comcast Gigabit Pro
I am looking to see if someone can help me find out if my location is serviceable with Gigabit Pro Symmetrical fiber? When I call customer service they try to sell me the gigabit speed over coax that I already have. The fiber drop box is about 300' from my house and it is all above ground wiring
CCZachary1
Problem Solver
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672 Messages
3 years ago
@spenca8742 Thank you for reaching out to the Xfinity support team. I understand that you are interested in our GIG Pro services.
Could you please send our team a private message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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