ZorroP's profile

Regular Visitor

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2 Messages

Sun, Nov 22, 2020 10:00 PM

How to request remove services?

I currently have internet, tv and phone services and want to remove tv and phone services but I can't find a way to contact customer support. No such options when I checked 'change my plan' online. Which phone number should I call for the change?

 

Responses

BruceW

Gold Problem Solver

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22.4K Messages

7 m ago

You can call them at 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278).

Regular Visitor

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2 Messages

7 m ago

Thanks Bruce.

Before I call the number, would someone@comcast help me online?

Official Employee

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2.5K Messages

7 m ago

Hi, ZorroP. Thanks for posting here in the community for support! You came to the right place, we can help you with those things right here. To get started, please send me a private message with your first and last name. We will go from there. Thanks! I look forward to working with you and finding options that better fit your needs.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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